All systems are operational

Past Incidents

21st November 2020

Unscheduled agent reboot

We're restarting one public agent to solve some performance issues. Affected apps will move to another agent.

20th November 2020

Issues with API and Control Panel

We are currently experiencing issues the availability of our API and Control Panel and are currently investigating the issue.

Update: After debugging the issue a while it seemed that the IP address was not properly routed. We did a failover and now everything seems to be running smooth again.

[FRA] Datacenter migrations, scheduled 1 week ago

As announced earlier we are in the process of migrating our platforms to a new datacenter facility in Frankfurt. Although the current facility in Frankfurt never let us down, it is time to move to a more modern location where we can expand our platform.

As the platform is fully redundant, we should be able to migrate all of our infrastructure without any expected interruptions. During the migration we will virtually move your containers and you will most likely experience a few restarts of your container during this period.

[UPDATE 19-11-2020 09:00] Batch (6/6) of migrations has begun which concerns out of infrastructure components. Our API & control interface (admin.sloppy.io) might be shortly unavailable during the migration. If you need assistance please contact us so we can manually process any requests for you.

[UPDATE 19-11-2020 10:55] Batch (6/6) is completed. During this process the API and Control panel where shortly unavailable.

Our container workload is now running from the new location.

Thank you for you support.

19th November 2020

[FRA] Datacenter migrations, scheduled 2 weeks ago

As announced earlier we are in the process of migrating our platforms to a new datacenter facility in Frankfurt. Although the current facility in Frankfurt never let us down, it is time to move to a more modern location where we can expand our platform.

As the platform is fully redundant, we should be able to migrate all of our infrastructure without any expected interruptions. During the migration we will virtually move your containers and you will most likely experience a few restarts of your container during this period.

[UPDATE 19-11-2020 09:00] Batch (4/6) of migrations has begun which concerns out of infrastructure components.

[UPDATE 19-11-2020 10:55] Batch (4/6) is completed.

[UPDATE 19-11-2020 15:00] Batch (5/6) of migrations has begun which concerns out of infrastructure components.

[UPDATE 19-11-2020 10:55] Batch (5/6) is completed.

18th November 2020

[FRA] Datacenter migrations, scheduled 2 weeks ago

As announced earlier we are in the process of migrating our platforms to a new datacenter facility in Frankfurt. Although the current facility in Frankfurt never let us down, it is time to move to a more modern location where we can expand our platform.

As the platform is fully redundant, we should be able to migrate all of our infrastructure without any expected interruptions. During the migration we will virtually move your containers and you will most likely experience a few restarts of your container during this period.

[UPDATE 18-11-2020 07:00] The second batch of virtual migrations has begun.

[UPDATE 18-11-2020 07:07] The second batch of virtual migration is complete, now we'll start moving the offloaded machines physically to their new location.

[UPDATE 18-11-2020 10:35] The physical migration is also complete.

[UPDATE 18-11-2020 14:00] The third batch of virtual migrations has begun.

[UPDATE 18-11-2020 17:50] The third batch both virtual and physical has been completed. Most of the container workload is now running in the new datacenter. The following batches will exist out of infrastructure components.

17th November 2020

[FRA] Datacenter migrations, scheduled 2 weeks ago

As announced earlier we are in the process of migrating our platforms to a new datacenter facility in Frankfurt. Although the current facility in Frankfurt never let us down, it is time to move to a more modern location where we can expand our platform.

As the platform is fully redundant, we should be able to migrate all of our infrastructure without any expected interruptions. During the migration we will virtually move your containers and you will most likely experience a few restarts of your container during this period.

[UPDATE 17-11-2020 13:00] The first virtual migrations have begun to offload the machines that will be physically moved afterwards.

[UPDATE 17-11-2020 21:00] The first physical servers have been moved successfully.

16th November 2020

No incidents reported

15th November 2020

No incidents reported